GENERAL Terms of USE

PAYMENT

At this time we can only accept Paypal



, Credit Cards or Cash

We are not responsible for any problems that may arise in regards to payment but will assess any problem immediately

Deposits are not refundable

SHIPPING

All pre-orders must be paid in full prior to shipping, once payment is received, we will process your requested species. 25% is required immediately to hold animals and remaining payment 3 weeks prior to shipping date.

There will be no guarantee that animals are available at any given time as European sellers are offering in their countries as well. First come first serve basis.

Price includes shipping to Florida, USA. Additional shipping charge to your residence is separate.

***Prices are subject to change.

Any overcharge sent to Ivory Exotics will be charged to the buyer.

RESTRICTIONS AND RESPONSIBILITIES

We DO NOT ship front fanged venomous snakes or animals in the genus Boiga due to Florida law.

We DO NOT guarantee live arrival as we cannot control the care prior to shipping or shipping method which may hinder health of animal after arrival. We do however try our best to have the animals come from reputable, QUALITY sellers.

We are not responsible for any delays due to weather and any other acts of God out of our control.

We are not responsible for knowing the laws in your city or state and therefore cannot be held liable.

We are not responsible for any tail drops by lizards such as geckos.

We are not responsible for any illness, injury or death of any reptile(s).

We are not responsible for any mis-sexed animals or mis-shipped species, however will try to work with the European seller on your behalf to fix said situation

Any animals held in our care for any length of time (due to buyer on vacation, cannot accept shipment etc) are subject to additional charges. If shipping or local pickup cannot be arraigned within one month of arrival, animals will be resold and 50% partial refund given to original buyer. This is only in circumstance if buyer and Ivory Exotics does not agree to any specific time frame. (Example, not picking up or shipping despite given dates to etc)

WAIVER

Buyers Assumption of Risk:  Buyer accepts the inherent risks associated with shipping live animals or reptiles.  Buyer agrees that Ivory Exotics is not responsible for the death of any animal.

Buyer voluntarily and knowingly assumes all risks.

Buyer agrees to not bring suit in law or in equity against Ivory Exotics, any of its officers, directors, stockholders, employees, agents, affiliates, or any other person or entity on grounds, including but not limited to, libel, slander, invasion of privacy, personal injury, death, negligence, Ivory Exotics error, property damage or attorney’s fees which may occur at any location or as a result of their purchase .  Buyer agrees that this release shall be binding upon Buyer, Buyer’s heirs, next of kin, executor(s) and personal representative(s).

REFUND POLICY 

No refunds will be issued in any circumstance (DOA, illness, etc) unless the European seller is willing to work with us.

**ALL SELLERS ARE CROSS REFERENCED FOR LEGITAMACY. However, we cannot control what they decide to do**

Credit or live insurance Is not guaranteed unless the European seller is willing to work with us.

(*DOA = Dead on Arrival)

 ** Proceeding with an order is automatic agreement to our terms. **

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