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Terms of Use for Imports


We can currently accept payment through Paypal, credit cards, bank transfer, Venmo, Zelle or cash.

We are not responsible for any problems that may arise in regards to payment but will assess any problem immediately

Deposits are non-refundable


All pre-orders must be paid in full prior to shipping, once payment is received, we will process your requested species. 25% is required immediately to hold animals. Full payment is due before the shipment closes.

There will be no guarantee that animals are available at any given time as European sellers are offering in their countries as well. First come first serve basis.

Price includes shipping to Florida, USA. Additional shipping charge to your residence is separate.

Shipping or local pickup must occur within one week of the animals landing with Ivory Exotics (ex animals on a box arriving Thursday must be shipped out by the following Wednesday). Animals who must remain with Ivory Exotics longer than one week will incur a $5 per day, per animal fee. Situations that would result in a fee include but are not limited to:

   - Buyer's location having HIGHS over 95F or under 30F. Please know your weather and plan accordingly.


   - Buyer on vacation or otherwise unavailable to receive box.

   - Poor communication from buyer.

   - etc...

We reserve the right to increase the fee for unusually large or sensitive species.


The fee is NOT applicable if the shipping delay is due to Ivory Exotics.

***Prices are subject to change.

Any overcharge sent to Ivory Exotics will be charged to the buyer.


We DO NOT ship front fanged venomous snakes or animals in the genus Boiga due to Florida law.

We DO NOT guarantee live arrival as we cannot control the care prior to shipping or shipping method which may hinder health of animal after arrival. We do however try our best to have the animals come from reputable, QUALITY sellers.

We are not responsible for any delays due to weather and any other acts of God out of our control.

We are not responsible for knowing the laws in your city or state and therefore cannot be held liable.

We are not responsible for any tail drops by lizards such as geckos.

We are not responsible for any illness, injury or death of any reptile(s).

We are not responsible for any mis-sexed animals or mis-shipped species, however will try to work with the European seller on your behalf to fix said situation

Any animals held in our care for any length of time (due to buyer on vacation, cannot accept shipment etc) are subject to additional charges. If shipping or local pickup cannot be arraigned within one month of arrival, animals will be resold and 50% partial refund given to original buyer. This is only in circumstance if buyer and Ivory Exotics does not agree to any specific time frame. (Example, not picking up or shipping despite given dates to etc)


Buyers Assumption of Risk:  Buyer accepts the inherent risks associated with shipping live animals or reptiles.  Buyer agrees that Ivory Exotics is not responsible for the death of any animal.

Buyer voluntarily and knowingly assumes all risks.

Buyer agrees to not bring suit in law or in equity against Ivory Exotics, any of its officers, directors, stockholders, employees, agents, affiliates, or any other person or entity on grounds, including but not limited to, libel, slander, invasion of privacy, personal injury, death, negligence, Ivory Exotics error, property damage or attorney’s fees which may occur at any location or as a result of their purchase .  Buyer agrees that this release shall be binding upon Buyer, Buyer’s heirs, next of kin, executor(s) and personal representative(s).


No refunds will be issued in any circumstance (DOA, illness, etc) unless the European seller is willing to work with us.

**ALL SELLERS ARE CROSS REFERENCED FOR LEGITAMACY. However, we cannot control what they decide to do**

Credit or live insurance Is not guaranteed unless the European seller is willing to work with us.

(*DOA = Dead on Arrival)

 ** Proceeding with an order is automatic agreement to our terms. **

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